Gift List Terms & Conditions

At Gift Lists Online we strive to give our gift list creators the best service possible. These terms and conditions make it clear how our service works.


On occasion, some products which you have been placed on your gift list may be available ‘to order only’. If this is the case, the item will be marked as such on the website. In this instance, once the item has been purchased off your Gift List, the item will be ordered for you.

Availability of Gifts

We will endeavour to ensure that any item added to your gift list is available when it is purchased (unless it is a ‘to order only’ item – see above). On occasion, it may be possible that items become unavailable. In this instance, a member of our team will contact you to advise you of the situation where you may choose an alternative item or remove it from your gift list. If the item has already been purchased, we may offer you the option to choose an alternative gift of an equal or greater value, your order may be refunded or we may offer a credit on your Gift List Online account.

Gift Display When Viewed Online

Each item added to your gift list will feature and illustrative image, we cannot be held responsible for any limitations of your monitor’s display of colour, texture or detail of merchandise. Images are displayed for illustrative purposes only and we cannot guarantee the image displayed is an accurate representation of the actual product.

Age Restricted Gifts

Your gift list may contain products which are restricted in sale by law. The following laws apply to those attempting to buy such Gifts:

  • Knives (or gifts containing knives) – it is illegal to sell a knife, axe or blade to anyone under the age of 18. Purchasers using this website must undertake to comply with these laws when purchasing such gifts.

Pricing Policy

We take all reasonable care to ensure that the details, descriptions and prices of items on your gift list are as accurate as possible. Items on gift lists are subject to price fluctuations in line with changes in cost prices on a day-to-day basis. As a result, prices may change between the time you compile your gift list and the time a gift is purchased. Purchasers will be charged the price available on the gift list on the day the purchase is made. If an item displayed on a gift list is priced in error, we reserve the right to withdraw the item from sale at that price. An order will be accepted when the goods are dispatched.

Purchase of Special Order Gifts

If you choose to put items on your gift list that are not normally held in stock with us, these are considered ‘Special Order’ gifts. On occasion, we may require that if these items are ordered into the store and not purchased in part or whole from your list, the remainder of these items will be purchased by you. You will be notified of any such items before they are ordered for your gift list.


The gift list service offers a delivery service for gift list creators. The delivery service is free of charge for deliveries within a 20-mile radius of our store, other areas can be arranged on consultation with our team. Areas outside of N. Ireland will incur a courier fee, please speak to a member of the team to confirm this charge. Please note, our drivers are not authorised to leave gifts in an unsecure area (e.g. on a doorstep). You may have more than one delivery of your gifts which can be organised with our team.

Gift List Returns Policy

If you are unhappy with any item which has been purchased from your gift list, we will offer an exchange in goods or refund up to 30 days after delivery of goods. We are unable to accept returns from gift lists after this 30-day period. You should ensure that all gifts received have been checked for faults or damages within this 30-day period. We cannot accept liability for items which have been damaged in your own care, either in transport or storage. We cannot accept return of items which are not returned in a saleable condition (including any packaging), unless they are faulty or damaged. We cannot accept return of items which have not been purchased from us.

Your statutory rights are unaffected by the above policy.

Events Beyond Our Reasonable Control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause that is beyond our reasonable control. This includes shipment delays from suppliers, couriers and our free delivery service. This condition does not affect your statutory rights.

Website Errors & Access

We endeavour to present the most accurate and reliable information on our website at all times. However, there may be occasions when some of the information featured may contain incomplete data, inaccuracies or typographical errors. Any errors are wholly unintentional and we apologise if erroneous information is reflected in any product price or product availability. We try to ensure that all pricing is accurate, but occasionally an error may occur and items may be incorrectly priced. If we discover a pricing error has been made, we reserve the right to remove the gift from the gift list and contact both you and your guest (if applicable) to inquire whether both parties wish to continue with the item at the corrected price. We will not be obliged to supply any item at the incorrect price. We present our information ‘as is’ and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice.

Given the unpredictability of the online environment and technology, we do not warrant that the function or operation of this website will be error-free or uninterrupted, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. Your access to the website may occasionally be restricted or suspended to allow for maintenance or repairs or the introduction of new facilities or services. We shall not be held liable for damages and/or losses of any kind that you may incur from your use of or inability to access our website.

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